These Terms and Conditions govern the use of the online property tax
payment services provided by the Bengaluru City Corporation through
its official portal
https://bbmptax.karnataka.gov.in/
.
By accessing or using the online payment facility, the taxpayer agrees
to the following terms and conditions:
1. General
-
The online property tax payment facility is provided to enable
taxpayers to pay the property tax and related dues conveniently
using approved digital payment modes.
-
This service is governed by the rules and regulations of the
GBG Act 2024, the Government of Karnataka, and other applicable laws.
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City Corporation reserves the right to modify, suspend, or
discontinue the service or any part thereof without prior notice.
2. Payment Gateway Services
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Payments can be made using debit/credit cards, net banking,
UPI, wallets, or other digital modes as enabled by City
Corporation's authorized payment gateway partners.
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The payment gateway service provider only facilitates online
payment transactions and does not determine or verify the
correctness of property details or tax amounts.
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All payments made through the online portal are processed in
real time, subject to the availability of network and banking services.
3. Transaction Confirmation and Receipts
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Upon successful payment, the system will generate a digital
receipt bearing the SAS/PID number, transaction ID, payment
reference number, and other details about the subject property.
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Taxpayers are advised to download and retain a copy of the
payment receipt as proof of payment.
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In case of any delay or failure in generating the receipt,
the taxpayer may verify the transaction status under the
"Payment Status" option on the portal.
4. Failed or Duplicate Transactions
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If the payment transaction fails but the amount is debited
from the payer's account, the same will be automatically
refunded by the respective bank/payment gateway within the
period specified under its policy.
-
Taxpayers are advised not to make duplicate payments. In case
of duplicate payment, a refund or adjustment will be made
after verification by City Corporation's Finance/Reconciliation Team.
5. Data Privacy and Security
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City Corporation does not store or retain any payment card
or bank account details.
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All transactions are processed through secure,
PCI-DSS-compliant payment gateways, ensuring encryption
and confidentiality of user data.
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Personal information provided by taxpayers shall be used
solely for official purposes related to property tax
assessment, collection, and reconciliation.
6. Dispute Resolution
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Any disputes related to property details, tax assessment,
or demand amount must be addressed with the concerned
jurisdictional office.
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Transaction-related queries or refund requests should be
made through
the online grievance portal
.