BBMP Property Tax System

Terms and Conditions

These Terms and Conditions govern the use of the online property tax payment services provided by the Bengaluru City Corporation through its official portal https://bbmptax.karnataka.gov.in/

By accessing or using the online payment facility, the taxpayer agrees to the following terms and conditions:

1. General

*	The online property tax payment facility is provided to enable taxpayers to pay the property tax and related dues conveniently using approved digital payment modes.
*	This service is governed by rules and regulations of the GBG Act 2024 and the Government of Karnataka, and other applicable laws.
*	City Corporation reserves the right to modify, suspend, or discontinue the service or any part thereof without prior notice.

2. Payment Gateway Services

*	Payments can be made using debit/credit cards, net banking, UPI, wallets, or other digital modes as enabled by City Corporation’s authorized payment gateway partners.
*	The payment gateway service provider only facilitates online payment transactions and does not determine or verify the correctness of property details or tax amounts.
*	All payments made through the online portal are processed in real time, subject to the availability of network and banking services.

3. Transaction Confirmation and Receipts

*	Upon successful payment, the system will generate a digital receipt bearing the SAS/PID number, transaction ID, and payment reference number, and other details about the subject property.
*	Taxpayers are advised to download and retain a copy of the payment receipt as proof of payment.
*	In case of any delay or failure in generating the receipt, the taxpayer may verify the transaction status under the “Payment Status” option on the portal.

4. Failed or Duplicate Transactions

*	If the payment transaction fails but the amount is debited from the payer’s account, the same will be automatically refunded by the respective bank/payment gateway within the days specified as per their policy.
*	Taxpayers are advised not to make duplicate payments. In case of duplicate payment, a refund or adjustment will be made after verification by City Corporation’s Finance/Reconciliation Team.

5. Data Privacy and Security

*	City Corporation does not store or retain any payment card or bank account details.
*	All transactions are processed through secure, PCI-DSS-compliant payment gateways, ensuring encryption and confidentiality of user data.
*	Personal information provided by taxpayers shall be used solely for official purposes related to property tax assessment, collection, and reconciliation.

6. Dispute Resolution

*	Any disputes related to property details, tax assessment, or demand amount must be addressed with the concerned jurisdictional office.
*	Transaction-related queries or refund requests should be made through https://bbmptax.karnataka.gov.in/Forms/grievancesreq.aspx

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Content owned and maintained by GBA Property Tax System. Designed, developed and hosted by NATIONAL INFORMATICS CENTRE (NIC) Karnataka

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